Frequently asked questions (FAQ)

Here’s a list of frequently asked questions (FAQ) for a moving company like Iron City Movers:

1. How far in advance should I book my move?

We recommend booking your move at least 4-6 weeks in advance, especially during peak moving seasons (spring and summer). However, we do our best to accommodate last-minute moves when possible.

2. What areas do you serve?

We provide moving services throughout Pittsburgh and the surrounding areas, as well as long-distance moves.

3. Do you offer packing services?

Yes, we offer full-service packing, partial packing, and unpacking services. We can supply packing materials or use your own, depending on your preference.

4. Are there any items you won’t move?

For safety reasons, we do not transport hazardous materials such as gasoline, propane tanks, chemicals, or any perishable items. We’ll provide a complete list of non-allowable items during the planning process.

5. Can you disassemble and reassemble furniture?

Yes, we can disassemble and reassemble furniture as part of our services to ensure a smooth transition during your move.

6. Do you provide insurance for my belongings?

We offer basic coverage at no additional cost, but for added peace of mind, we recommend purchasing full-value protection or additional insurance options.

7. How do you estimate moving costs?

Moving costs are based on factors such as the size of your home, the number of items to be moved, the distance of your move, and any additional services like packing or storage. Contact us for a free, no-obligation estimate.

8. Do you move specialty items like pianos or antiques?

Yes, we have the expertise to move specialty items, including pianos, antiques, artwork, and other delicate or valuable items, with the utmost care.

9. What happens if my move date changes?

We understand that plans can change. Contact us as soon as possible, and we’ll work with you to adjust your moving date or reschedule as needed.

10. Do you offer storage solutions?

Yes, we offer both short-term and long-term storage options if you need to store your belongings before or after your move.

11. How long does a typical move take?

The duration of a move depends on factors like the size of your home, the amount of belongings, and the distance to your new location. We’ll provide a time estimate during the planning process.

12. What should I do to prepare for my move?

We recommend decluttering, labeling boxes, and organizing items by room before the movers arrive. If you’ve opted for packing services, our team will handle this for you.

These FAQs can help guide your customers through the moving process and address common concerns.

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